General Terms & Conditions Vehicles & Tours

1. Modification Of Terms

Japji Travels reserves the right to change the terms, conditions, and notices under which the Services are offered through the Website, including but not limited to the charges for the Services provided through the Website. The User shall be responsible for regularly reviewing these terms and conditions.

The courts of Delhi shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by Japji Travels or the agreement or arrangement between Japji Travels and the Customer.

2. Privacy Policy

This privacy policy sets out how Japji Travels uses and protects any information that you give Japji Travels when you use this website.

Japji Travels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Japji Travels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

3. Links To Third Party Sites

This privacy policy sets out how Japji Travels uses and protects any information that you give Japji Travels when you use this website.

Japji Travels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

4. Payment Mode

All rental payments are to be made by Cash or Bank Transfers.
30% Payment in Advance as a Booking Amount (not refundable amount) For Outstation
Driver Will Take Balance Full Payment at Pick Up Time Hotel / Airport / Rly Station / Home
Please take care of the belongings before leaving the cab and Japji Travels is not responsible for any loss
Any delay due to unavoidable circumstances like bandh, traffic jam, breakdown, accidents, severe weather conditions, etc Japji Travels is not held responsible
If the payment on the credit card / Debit Card / Net Banking is declined / Failed for some reason, for alternate payment instructions you must call in Japji Travel, 72 hours prior to the time of departure, else the order is liable to be canceled.
Sometimes Online Making Payment Through Our Websites it takes 24 hours to 36 hours To Reflect Amount in Our Account and We Cannot Confirm or Provide any Services unless we received amount.

5. Complete Tour Package Including Hotels + Car Terms

All rental payments must be made in Cash, Bank Transfer, Net Banking, Credit Card, or debit Card.
60% Payment in Advance as a Booking Amount (not refundable amount)
Driver Will Take Balance Full Payment at Pick Up Time Hotel / Airport / Rly Station / Home
Please take care of the belongings before leaving the cab / Hotels and Japji Travels is not responsible for any loss
Any delay due to unavoidable circumstances like bandh, traffic jam, breakdown, accidents, severe weather conditions, etc Japji Travels is not held responsible
Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions, Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you effect the booking.
Tour once commenced will strictly go as per the itinerary finalized. In case of events and circumstances beyond our control, we reserve the right to change all or parts of the contents of the itinerary for the safety and well-being of our esteemed passengers.
Carry Your Valid ID Proofs / Passport etc While Travel / Hotel Checkin Time. Japji Travel Not Responsible For Any Client ID Proof Related Issues.
Hotel Checkin Time 1 Pm and Checkout Time 11 Am. After and Before This Time Frame Additional Charges Will Be Applicable
18% GST Extra on Bill

Transaction Confirmation

You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call center.

Health

It is presumed that the tourists who have booked the tour have gone through the itinerary & are well aware of the same. It is presumed that the tourist is medically fit to undertake the said tour. The person who is medically fit to undertake the said tours shall join the said tour. The persons who are and/ or who have suffered from any ailments for which they have taken medical treatment have gone into check-up hospitalization, shall not join the said tour. Many times a tour manager is unable to pay any attention and/or to provide medical treatment for any tourist who requires medical attention.

Itinerary Changes

We may operate more than one coach on a specified date of the tour depending upon the demand for more bookings of the tour by the tourists. Sometimes we may change the direction or slightly modify the itinerary. We will advise you of these amendments prior to the commencement of the tour or otherwise during the tour. In the event of passenger / joining passenger misses out on any part of the sightseeing tour, or any such tour, due to delay on his part, he will not be entitled to claim a refund for the same.

6. Cancellation & Refund Policy

All the cancellation requests should be done through Japji Travels by calling our helpline number or send an Email on Company's Email ID. Please don't deal with the driver for cancellation directly.
Customer Cant Leave Vehicle Between Destination Without Any Confirmation. Plz Once Inform By Mail japjitravel@yahoo.com
In case the booking is canceled 100% of the advance deposit will be deducted as a penalty.
If the client cancels the booking before 5 days of travel, then we will charge 50% Amount on Total Booking Amount
Any delay due to unavoidable circumstances like bandh, traffic jam, breakdown, accidents, severe weather conditions, etc Japji Travels is not held responsible
Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions', Price Grid, and such other documents as may be applicable, as all these will form part of your contract with us once you effect the booking.
No refund or any changes will be accepted at the last minute for the tour starting or after starting or middle of the tour.
Carry Your Valid ID Proofs / Passport etc While Travel / Hotel Checkin Time. Japji Travel Not Responsible For Any Client ID Proof Related Issues.
Above are the cancellation rules but we will put our best possible effort to waive/minimize the cancellation charges

7. Breakdown

All the cancellation requests should be done through Japji Travels by calling our helpline number or send an Email on Company's Email ID. Please don't deal with the driver for cancellation directly.
If Vehicle Breakdown Anywhere That Case Japji Travel Not Responsible
We shall not be responsible for any delays & alterations in the program or expenses incurred ( directly or indirectly ) due to natural hazards, flight cancellations, accident, breakdown of transport, weather, sickness, landslides, closures/blockades due to political unrest, or any such incidents.

8. Taxes, Parkings, Time, Kms (on KM basis for outstation trips/tours only)

Km And Time Start From Our Garage To Garage
Toll Taxes, Parkings, State Taxes Paid By Hirer
250 Kms Per Day Minimum Charge For Outstation Trips / Tours
AC Will Not Work in Hill Areas Or Stoped / Parked Vehicle
Night Travel Not Allowed in Winters Due To Fog (Strictly), For Safety
We Count 1 Day From 5 Am Till 10 Pm If You Need Vehicle Before 5 Am or After 10 Pm in That Case Client Will Pay Extra Overtime (per hour) Charges as Per Given Price and We Are Not Responsible If Client Reach Late Due To Traffic Jam, Tyre Penchers Etc.
12% GST on Bill ( Only For Transportation )
If The Vehicle is Not in Good Condition at The Time of Pickup Plz Inform To Company Phone or Email ID Before Start The Trip
The rates are subject to change, depending on the fluctuation of diesel/Petrol prices in India
Any abuse to our drivers or unacceptable behavior or driver feels at risk the driver has the right to ask the passengers to leave the vehicle.

9. For Lumpsump Vehicle Hire Charges / Package (Outstation and Local trips/tours)

Pickup and Point Will Be One Only (If Multiple Pickups and Drop Plz Mentions Email Conversation Before Paying Booking Amount)
Parking Charges is Extra
Night Travel Not Allowed in Winters Due To Fog (Strictly), For Safety
Total Amount is Valid Only For Places Which is Mention in Booking Email
Tour Destination / Route Cannot Change Without Prior Notice (Amended Route and Tour Destination Rates May Be Change and Booked Rates will not adjust)
We Count 1 Day From 5 Am Till 10 Pm If You Need Vehicle Before 5 Am or After 10 Pm in That Case Client Will Pay Extra Overtime (per hour) Charges as Per Given Price and We Are Not Responsible If Client Reach Late Due To Traffic Jam, Tyre Penchers Etc.
12% GST on Bill ( Only For Transportation )
If The Vehicle is Not in Good Condition at The Time of Pickup Plz Inform To Company Phone or Email ID Before Start The Trip
The rates are subject to change, depending on the fluctuation of diesel/Petrol prices in India
Any abuse to our drivers or unacceptable behavior or the driver feels at risk the driver has the right to ask the passengers to leave the vehicle.

10. AC on Hills Use Terms

If you have confirmation in the email to use AC on hills then you can Use AC on Hills
Wherever Driver Feel to Switch OFF the Compressor For 1 or 2 Minutes to Drive Up The Vehicle, He Could Turn Off for that time only

11. General Things You Should Know

Always disclose the type of travel, such as family Trips, friends trips, student groups, etc.
Luggage is Always Limited in The Rental vehicles, So Kindly Check This with us in Written and on Phone.
Always Check with Hotels, they should have easy access by road and should have vehicle parking.
Luggage Capacity we Assume 50% of Passengers like if you have 12 people then luggage should be 6-7.

12. Delhi Local Use Conditions

Km And Time Start From Our Garage To Garage
Toll Taxes, Parkings, NCR State Taxes Paid By Hirer
Minimum 8 Hours And 80 Kms Limit
Driver Night Charges Start After 10 PM
AC Will Not Work While Stopped / Parked Vehicle
If The Vehicle is Not in Good Condition at The Time of Pickup Plz Inform To Company Phone or Email ID Before Start The Trip

13. Disclaimer

The information contained in this Web site is intended solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.

We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information, and without warranty of any kind, expressed or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the reader.

In no event shall Japji Travels will be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the service, the materials, and the products. Users of this site must hereby acknowledge that any reliance upon any materials shall be at their sole risk.

If Not Agree Our Terms And Conditions Plz Not Accept Our Conditions or Accept Our Conditions

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Japji Travels

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